SHIPPING CHARGES:
Computed by the method you select at checkout. Items shipped include basic insurance. It is the customer's responsibility to select additional insurance. Please contact us for custom quote.
OVERSEAS ORDERS:
We ship packages all over the world. Depending on your location and service you select your package will either go through the US Mail or UPS. Shipping charges are determined by the size, weight, destination and quantity of packages. Sometimes shipping charges will need to be adjusted, you will receive an email if this occurs and can proceed with order or cancel. All customs, duty, taxes are the responsibility of the consignee. Payment is to be in US funds. Warning First Class international freight is available to select countries. (this is not trackable beyond parcel leaving Cobra Performance and arriving to final destination, if lost First Class packages are not insured and is buyers' responsibility. Priority and Express US Mail and UPS are all fully trackable and insured.
DAMAGED MERCHANDISE:
All items leave our premises in good condition and are insured at the carrier's basic level unless the customer chooses otherwise. If you receive a damaged item during shipping please take pictures, save all boxes, packing, and broken or crushed parts for the carrier to inspect after you file your claim. Please contact shipper within no more than 2 days of receiving the damaged merchandise to place your claim. They will take the necessary steps to settle your claim. Do not return damaged parts to us. We cannot replace parts until the claim is resolved.
RETURNS:
All goods shipped are insured at the basic level unless the customer chooses to upgrade. A 20% restocking fee will be charged to customers on all returned items. Returns must be within 30 days of purchase with pre-authorization. No exchanges will be accepted on items that are not returned in the same condition they left our premises in.